A: Yes. Most of our products are oil-free.
A: Yes. Our products are never tested on animals.
A: All beauty products need to be used for a certain period. This is known as the 'period after opening' and can be easily identified by the PAO symbol. The symbol can be recognised as the shape of an opened jar, and will have a number inside; 6M will indicate 6 months, 12M is 12 months, and 36M is 36 months. Once opened the product should be used in this period, as after this time the quality of the product will deteriorate.
A: skintarius products are non-irritating and most are also fragrance and oil- free. If you are sensitive to a particular ingredient, or have any other concern, we suggest that you consult your dermatologist.
A: We do not currently carry any products with SPF, though we hope to in the future!
Tracking your package is super simple. In your shipping confirmation you will be provided a tracking code that you can click and will be redirected to a tracking page.
If you need to adjust the shipping address or cancel your order, contact customer care https://skintarius.com/contact/ for additional help.
A: Tracking your package is super simple. In your shipping confirmation you will be provided a tracking code that you can click and will be redirected to a tracking page.
A: If your items arrived damaged, a claim must be filed with the carrier for damaged items. Please contact us for more details before a claim is submitted. Please note we must be contacted within 14 days of the delivery date for any damaged items.
A: After you place an order on skintarius.com, you will receive an email notification to the email address you provided while placing the order. Please check your junk/spam folder in case our communication was filtered. The Order Confirmation email you receive does not confirm your order is being fulfilled and shipped. Once your order is fulfilled and on its way, we will send you a Shipment Confirmation email to confirm. If we cannot fulfill your order, a Customer Care Specialist will contact you
A: We want you to be completely satisfied with your order from skintarius.com If you are not satisfied with your purchase we will happily accept returns. Please note the following conditions: Products must be lightly used and in their original packaging Returns must be received within 90 days of the purchase date A refund is credited back to the original form of payment Please allow 10-14 days to process a return To return your online purchases please email our customer service team at refund@skintarius.com with your order number. Ensure the product in the original packaging and include a copy of the packing slip or email receipt in the box.
When you visit our website, we automatically collect certain information about your devices, such as IP address, time zone, web browser, and some of the installed cookies on your device. Additionally, as you browse the Site, we gather information about the individual web pages or products you viewed, what websites or keywords referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as "Device Information." Device Information is gathered using the following technologies: "Cookies" are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org. "Log files" track actions occurring on the Site collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. "Web beacons," "tags," and "pixels" are electronic files used to record information about the way you browse the Site. Additionally, when you purchase or attempt to purchase through the website, you will be asked for specific information, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as "Order Information." If you join our VIP Rewards program, you may insert your date of birth, which we may utilize to send you rewards or discounts around your birthday. When we talk about "Personal Information" in this Privacy Policy, we talk about Device Information and Order Information.
We use the Order Information that we generally collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information about our products or services. We use the Device Information that we collect to help us screen the potential risk and fraud (in particular, your IP address), and more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Furthermore, we may utilize Device Information to re target advertisements to you on other sites that you visit.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your personal information: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We also share your Personal Information with our fulfillment provider to deliver your order to you. Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt-out of targeted advertising by using the links below: - Facebook: https://www.facebook.com/settings/?tab=ads - Google: https://www.google.com/settings/ads/anonymous - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser./p>
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
The Site is not intended for individuals under the age of 18.
For more information about our privacy policy or any query, or you would like to make a complaint, please contact us by email at contact@skintarius.com/p>
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